About Us

We are specialists in Contact Centre recruitment for permanent and temporary team members – We help you stand out!


Put it simply, we thrive off matching great candidates with great positions.
Collectively we have over 50 years’ experience of running award winning Contact / Administration Centres and of recruiting individuals who thrive within that environment, protecting your brand and maximising revenue, customer satisfaction and retention.

We offer a complete and tailored recruitment solution within the Contact Centre / Administration industry.  Ranging from Customer Service Advisor to Customer Service Director we know what it takes to recruit the most talented individuals.

So if you are looking for temporary or permanent staff contact the team at Cloud Nine Recruitment.


We offer a fully inclusive selection process giving you confidence that the candidates we put forward have been matched against your role and company specifications.

We like to get to know our clients, not just the role they are looking to fill. We want to know the “nuts and bolts” including culture, brand values and the right profile of the type of person you want to see; what type of individual works well within the area you are recruiting in to?

Our selection process is then tailored to your requirements and can include telephone screening, face to face interviews, role plays, group exercises and psychometric testing. We also offer reference and security checking.

Using this approach we get to the hearts and minds of our candidates; this significantly reduces the time wasted due to no-show at interview stage.

This applies to multiple positions of the same role (generally Call Centre Advisor / Administrator roles) or we can offer search and select services for those more specific roles.  This includes a truly targeted candidate search and significant pre-assessment screening ensuring only those candidates that fit your very specific requirements are presented to you.

Whether it is a number of the same role or a one-off recruitment need our approach is the same…we get to know you and our candidates making sure we place the right people in the right roles.

With Cloud Nine Recruitment you get a truly tailored and professional service that means you spend less time recruiting and more time managing and growing your business!


At Cloud Nine Recruitment we firmly believe job hunting is a two-way process…not only are our clients (your future employers) looking for the right people but our candidates (you) are looking for the right role and company to work for…that is where we excel making sure you get the right job for you!

We take time getting to know you just like we have our clients. We will read your CV rather than using word matching software. We want to get under your skin, making sure we know what makes you tick and what you are looking for from your next career move.

There are a number of recruitment tools and techniques on our candidate support page that you will find really beneficial as many of these are used by the blue-chip clients we are working with.  These tools will give you an insight and prepare you for your interview whilst also providing you with an invaluable insight into you!

Our job board is updated regularly with new job vacancies so please keep coming back to view the new jobs we have available.

When you find the position you feel suits your skill set, simply follow the on-screen instructions to apply for the role and the team at Cloud Nine Recruitment will guide you through the rest.